Customer Service
Frequently Asked Questions
Do you sell refurbished products?
Yes, we sell carefully tested and certified refurbished laptops and IT equipment. Each refurbished product comes with a store warranty.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online payment via credit/debit cards through our secure Telr payment gateway.
Do you ship across UAE?
Yes, we deliver to all emirates. Delivery typically takes 1-3 business days. Free delivery on orders above AED 200.
Can I return a product?
We accept returns within 7 days of delivery if the product is not as described or has manufacturing defects.
Do products come with warranty?
New products carry the full manufacturer warranty. Refurbished products come with 3-6 months store warranty as indicated on each listing.
How do I track my order?
After placing your order, our team will contact you via phone/WhatsApp to confirm delivery details and timing.
Return Policy
Returns accepted within 7 days of receipt. Contact us via WhatsApp or email to initiate a return.
Shipping Policy
Delivery to all UAE in 1-3 business days. Free shipping on orders above AED 200.
Warranty
New: Manufacturer warranty. Refurbished: 3-6 months store warranty. Used: As listed per product.
Can't find your answer?
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